FAQ
Quick answers before you ride.
Ride requests and bookings are completed through the FYND website. Support remains available if you have a problem using the site.
How do I request a ride?
Use the Request a Ride page, enter your trip, and sign in or create an account when you are ready to confirm. All rides must be scheduled at least eight hours before pickup.
Does FYND offer on-demand rides?
No. FYND currently provides pre-scheduled private transportation. Book at least eight hours before your requested pickup time.
Is the FYND Android app available?
Not yet. The Android app is coming soon. You can request early access and share feature feedback from the Android Early Access page.
Which ride option should I choose?
FYND X is the everyday private ride for up to four passengers. FYND XL provides a larger vehicle for up to six passengers or smaller parties traveling with extra luggage. Parties of seven to ten require FYND XL plus FYND X.
Is the displayed trip price guaranteed?
The displayed price covers the planned trip. Additional waiting after the first two minutes, added stops, significant route changes, time beyond the planned trip by more than five minutes, tolls, and applicable airport charges may change the final total.
Where does FYND pick up at PNS?
At the approved pickup point near the flagpoles. See the Airport page for directions from baggage claim.
How is payment handled?
Review the available payment instructions during booking. FYND will show the trip price and any applicable additions before confirmation.