Website access
FYND works to support keyboard navigation, visible focus, labeled form controls, understandable errors, readable contrast, text resizing, logical headings, and useful alternative text. We test important booking and account flows on common mobile and desktop layouts.
Transportation requests
Passengers may tell FYND about mobility devices, service animals, communication preferences, loading time, or other accessibility needs relevant to the ride. Accessibility information is used to arrange and provide service and should not be used to impose a surcharge solely because of a disability or service animal.
Alternative assistance
If a digital feature is difficult to use, FYND will make reasonable efforts to provide the same information or booking assistance through an alternative method. Ride availability and the standard advance-booking requirement still apply.
Report a barrier
Contact FYND Support with the page or feature involved, the device and browser if known, a description of the problem, and the best way to reach you. Do not include passwords or complete payment-card information. We will review the issue and respond with available assistance or a planned correction.